The Ebay Rag Mag

September 28, 2008

Kaydeecouture.com

I ran into Kirsten of www.kaydeecouture.com the other day and decided it’s time to start featuring exemplary eBay sellers.  I can think of no better eBay seller to start with.

Kaydeecouture.c got her start on eBay in December of 2003 and became a Gold level powerseller within the first three months of offering her preowned designer clothing on eBay.   She is one of the most well known and most successful of eBays’ clothing sellers. 

I am inspired by leaders.  Leaders know it is risky to speak up, to lead by example, to support a new idea, to follow a dream, to step out of the box and utilize ones creativity to stand above the crowd.   Yes it can be risky, but it will always be rewarding.  No one knows this better than Kirsten of Kaydeecouture.com who amid the disaster of the October 2007 wildfires stepped up to the plate and donated her unsold inventory, collected thousands of pounds of clothing from local businesses and private homeowners,  and shipped them to the victims of the Southern California fires.   She also offered free personal shopping services for any victim that made the request, no questions asked.

Kirsten’s generosity became known to the media and a private e-mail which she sent in response to appeals for assistance was featured on CNN Headline News and is still being featured on http://www.californiawildfires.org/.

This was not done for publicity it was a genuine offer which came from empathy for those who lose so much to natural disaster.    Kirsten, a victim of natural disaster herself,  was forced to relocate to West Palm Beach, Florida from Ft Lauderdale after losing her condo following the one-two punch of Hurricanes Katrina and Wilma and understands, “how traumatic these events can be”.   Although it was not her intent to be recognized for her efforts she admits that she was pleasantly surprised by the positive attention it brought her business.   Unfortunately, she never got to enjoy the benefit of all of the positive publicity because shortly after her own life would take a horrific turn.

Kirsten suffered a great loss, a personal tragedy, and while she was preoccupied with her grief, several of her eBay competitors took advantage of the situation and maliciously destroyed her eBay feedback profile by making small purchases and leaving undeserved negative feedback in an effort to sabotage their competition.  It is not known if they actually knew of the turmoil Kirsten was dealing with.  It is known that it was done as a result of the CNN news report.

That’s eBay for you!  eBay claims to want to rid itself of, “bad sellers” yet this type of competitive underhandedness seems to be on the rise.

It breaks my heart to know that such a good person, such an admirable woman could be blindsided like this and it makes me think twice about who I will make my purchases from in the future.

Kirsten aka kaydeecouture.c has been selling quietly under the newly created eBay ID for the last year Piquant_couture and says she we begin selling on her original account again in December after all of the negatives have dropped out of the equation.

There is so much more to this story but out of respect I will not go into detail.  Most of us already know of the personal tragedies that Kirsten has had to overcome.  We admire you, support you and encourage you to continue to succeed.  Congratulations on getting your (off eBay) site back up and running again.  We wish you the best of luck and hope everything you touch will be as wonderful and as awe inspiring as you are. 

Paul

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September 7, 2008

Paypal Dispute Scam Coming From China

Filed under: News & Gossip — ebaygossip @ 7:08 pm
Tags: , , , , ,

Dear XXX XXXXX,

Item Not Received dispute for the payment you sent to hot stuff enterprise on Mar 5, 2008 (Transaction 221-775-854-221-775-854) is now open.

By opening a dispute, you are communicating with the BUYER, not PayPal , about this problem transaction. We will email you when your BUYER posts a response in the Resolution Center.

Use the link bellow learn more about PayPal’s dispute resolution process . (NEVER NEVER EVER CLICK ON ANY LINKS!)

Click here Resolve this Dispute and avoid funds deduction (THE LINK IS DEAD!)

———————————–
Transaction Details
———————————–

Seller’s Name: XXX XXXXX (Ok it appears I am the seller again)
Seller’s Transaction ID: 7DP17654GX785445X221-775-854
Transaction Date: Mar 5, 2008
Transaction Amount: -$1,291.98 USD (WOW thats a lot of money)
Your Transaction ID: 9S418577AD872064T221-775-854
Case Number: PP-449-619-671221-775-854

Buyer’s Transaction ID: 9S418577AD872064T221-775-854
———————————–
Deadline: SEPTEMBER 08 , 2008
———————————–

On SEPTEMBER 08 , 2008, this dispute will automatically close and funds ($1,291.98 USD ) will be deducted from your account . By escalating to a claim, you are asking PayPal to review the case and decide the outcome.(They gave me 1 whole day to respond to this or they will yank $1300 from my account!)

This is the last warning. A closed dispute cannot be reopened or escalated to a PayPal claim.(OOOOOHHHHH big scare tactic THE LAST WARNING!)

Thank you,

PayPal

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, Click here (THE LINK IS DEAD!). If your inquiry is regarding a claim, log in to your PayPal account and go to the Resolution Center.

—————————————————————-

PayPal Email ID 221-775-854

End of Scam email

You need to be on your toes as these guys get more and more clever in these scams. Best advise I have is:

  • NEVER EVER CLICK ON ANY LINKS IN AN EMAIL!
  • Never keep more in your paypal account then you can afford to loose.
  • Forward all of these types of emails with full headers to spoof@paypal.com (hopefully they really do work to get them shut down)
  • Always read the email to check for any irregularities
  • Only log into your accounts from a new browser window
  • Never use the same password for all of your accounts and change them regularly
  • Have current virus and spyware programs installed and make sure they are updated.
  • Most of all use common sense
  • eBay Plans To Force Small Sellers Out of Business

    Written by By: Ina Steiner
    Sat Sept 6 2008 21:29:36

    Points highlighted and tweeked by eBay Rag Mag

    eBay announced a Diamond-level PowerSeller tier in June, and as I blogged in mid-August, more corporate size companies will be joining Buy.com and be allowed to list on the site for free. Now I’m hearing that eBay is introducing a pilot program next month in which a number of manufacturer and big-box retailer catalogs will be launched to eBay. Third-party vendors will work with these sellers to get them onto the eBay platform – no small feat given the quantity of product SKUs in their catalogs.

    These Diamond PowerSellers will be given special privileges. Commission (FVF) fees will be negotiated individually, and it’s my understanding that participants in this pilot will not be charged listing fees, nor will they have to meet eBay’s seller standards during the 90-day pilot program, which I’ve dubbed Operation Catalog.

    The potential Gross Merchandise Volume of these sellers is enormous, and it fills out eBay’s product line and helps it move toward providing a more uniform buying experience on the site, or so it hopes.

    The flood of inventory onto the site in October could have a major impact on certain sellers in categories affected. As I write in tomorrow’s editorial in AuctionBytes-Update, not only will some sellers find themselves competing with the manufacturer of the product they sell, but that competitor is getting free listings and better exposure.

    If Operation Catalog does roll out in October as expected, sellers will find themselves going up against competition they never knew existed, with no time to adjust their selling strategy during the all-important holiday shopping season.

    —-

    The general consensus among eBay power sellers is that this prospective change might explain…

    Limits on listing certain brand-name items
    Crackdown on trademark violations
    Crackdown on MSRP and MAP on certain brand names
    Elimination of Ebay Express
    Reverting neutral feedback back to neutral
    No more negative feedback for buyers
    Limits on shipping charges (to raise item price)
    Pushing free shipping (to raise item price)
    30-day FP listings (if you sell just 1 you can’t adjust the price)

    Looks like the big guys don’t want any “unfair” competition!

    Ware all wondering if this is also the reason behind the new payment recieving policies  being that of Pay Pal only.  These larger sellers are not going to be using paypal, so naturally the stay at home moms and single mothers will be the ones to pick up the tabs that the major corporations are building up.

    What the heck is wrong with DSRs?

    An eBay powerseller with a feedback rating of 1207 and has been a registered member since November 1998 writes:

    “What is going on yesterday and today? I get my discount, luckily. All of the sudden my shipping and handling charges are actually up to a 4.7 for the first time ever and today my stars are slammed, lower than Ebay on 3 out of 4. Anyone else notice this? Something is wrong.”

    General consensus of the responders appear to be in full agreement that due to lack of transparency eBay is manipulating the Detailed Seller Ratings feature. 

    In a public press release for stock holders in the very recent past, Mr Donahoe was quoted as saying the discounts given to powersellers who consistently perform well are hurting eBays’ bottom line and it was not a well thought out policy to offer discounts to those sellers.   Sever powersellers have been posting obvious manipulations with the DSR system with a flood of complaints reguarding false failed policies, major jumps in drops of calculated totals especially around the time when invoices are being calculated, and numerous disadvantages with item visibility as a result of incorrectly calculated DSR and dashboard tabulations.

    I myself, this author have also seen a major manipulation within the DSR system having gone from 5.0’s and 4.9’s down to 4.5’s and 4.6’s in a matter of seconds.  It is a travesty that eBays lack of consistency and abuses of their own systems are not being monitored by the feds as they should be.  This site effects millions of people world wide and has the postentional to do to eBay sellers what ENRON did to investors.  

    Within minutes of the original post, 60 ebay powersellers had responded that they also are experiencing questionable DSR scores and rankings.

    Big Changes Coming for eBay Discussion Forums?

    Filed under: Secret Message Board — ebaygossip @ 6:41 pm
    Tags: ,

    An eBay powerseller with a feedback rating of 7355 and has been registered since December 1999 writes:

    “I have a very loose connection with a low level eBay employee. Without getting too specific, it’s basically a roommate of a shoe string relative. A third cousin who lives out in California.

    Anyway, I was talking to my Cuz on the phone during my brief vacation from the PS forum about some of the rancor that occurs on the boards. His roommate overheard part of the conversation and wanted to talk to me.

    The roommate got on the phone said there are some big changes in the works for the discussion boards.

    One of which is that eBay wants to get to a point where they don’t have to moderate the boards as closely. The other is that some of the higher ups think all the negative chatter that goes on is not good for eBay so they are going to limit it.

    To accomplish this they are going eliminate many of the non specific “chat” boards and introduce a grading system similar to DSR scores.

    The other is that they are going to limit “on topic” posts to technical and “how to” topics and disallow the rants that we’ve all come to love. Both on and off topic posts will be sorted differently than they are now. You will have to check a box indicating an on or off topic when starting a thread.

    It’s still being hammered out but how I understood it is that all posters will have an opportunity to grade a thread topic on a 1 thru 5 star system.. the question will be something like.. was this topic helpful and or relevent?

    Topics that score the highest will float to the top, similar to best match. Off topics will always be under “on topics” but they’ll be options to sort things to your choosing.. meaning you can click.. show me only off topics, then sub sorts, show me off topics with he most posts, etc etc. Like I said, it’s still being worked out.

    The other interesting change is that our responses to “on topic” posts will be graded. This sounds a little complicated but it really isn’t. Before your post shows up in the forum, the Original Poster has to grade it. It’s going to be a 2 or 3 part deal. Two for sure… IE,

    1) Is the response relevent? 2) Is the reponse courteous and respectful?

    eBay will keep score similar to DSR ratings only they will be blind (you or others won’t see your rating). Too low of a rating and you will be not allowed to respond to on topic threads. They’ll be an appeal process but not a very sympathetic one.

    This is being done to keep the tone of the on topic threads civil and to ferret out posters who are habitually snarky and unhelpful. It’s also makes the threads self moderated freeing up eBay employees for other things.

    Off topic threads topics won’t be graded nor will the posts be graded. eBay plans to recruit some floating moderaters who are long time eBay members in good standing and don’t have a record of being reported. They’ll be compensated in some way that hasn’t been worked out yet.

    They’ll still be a report button on the non topic posts, but the report will generate an email to an assigned moderator rather than to an eBay employee. The assigned moderator will send bulk type reports to an eBay moderator.

    There’s more. I wish I would have written some of it it down. I even called the person back and asked more questions.

    Is this all really going to happen? I’m not sure. My disclaimer is that I’ve been off my meds, it might have all been a dream, I sometimes have an overwhelming urge to tell a gigantic fib. Time will tell the tale. Or has it been told?”

    It is the eBay Rags Mags’ opinion that with all of in the infighting among sellers, all of the brutal and cut throat competitive tactics between sellers and all of the nastiness that occurs behind the scenes that buyers are not aware of,  this is just another platform for abuse.   eBay sellers can now get their competition thrown off eBay for disagreeing with a post that no matter how relevent and helpful it is.

    Way to go eBay!

    September 1, 2008

    What is with the attitude lately?

    An eBay Powerseller with a feedback number of 2787 and has been a registered member on eBay since March 15, 2001 writes:

    “Is it just my luck? or have you been getting “attitude” from customers? It seems lately they don’t ask any questions, but start out with a demand/belittle or just plain un-civil (off course not all, but what happened to the occasional moron?).   I try to be polite and accommodating (swallow my pride), but one of these days the glass will be full.”

    General consensus throughout the thread seem to be agreeable to the idea that since the new feedback policy has been introduced, buyers as a whole are tending to be generally rude, and increasingly insulting and demanding.

    One seller suggests, “I think it just results from the current state of the world wherein everything you need to do is a fight and battle, from dealing with your credit card company, your bank, your cell phone bill, or any thing to do with the government, or a return to any major retail store, no one seems to be able to provide efficient courteous customer service any more. People are becoming so accustomed to every little thing being a war, that they are just cocked and primed for it from the get go. ”  and another seller insight-fully adds his observation of the newly of age American culture as a whole, ” think manners disappeared – so even nice people have learned to be pushy to get by.”

    We’re not going to respond to that with the usual, “that’s the result of the politicians, parents and unruly students and teachers that created the  dumming of America scenario is it?”  We see no problem with our delinquent and illiterate society.  No problems to be addressed here!

    eBay Clothing Sellers Ban Together For Hurricanes

    Filed under: News & Gossip — ebaygossip @ 8:35 pm
    Tags: , ,

    In an eBay community message board thread located in the category of Clothing, Shoes and Accessories entitled “Hurricane Buddies.. Sign in here!”, clothing sellers from all parts of the United States have banded together to lend a helping cyberhand to those affected by the hurricanes. 

    The author of the thread writes, “For those that haven’t been on eBay for a hurricane season yet, the premise behind the “Hurricane Buddy” is to keep an eye on each others’ ending auctions & contact the winning bidders just in case they are not aware that their seller is in a Hurricane zone… in the event that the seller can not get to a computer“.

    Participants of the buddy system thread are posting hurricane and tropical storm updates along with the use of visual aids such as updated maps of storm tracks and photos of affected communities.

    The buddy system appears to be restricted to only the clothing sellers which leads us here at eBay’s Rag Mag why sellers from other categories are not showing such unity.  The clothing sellers are known for their outrageous battles and power struggles among stay at home moms, yet they were able to put those battles aside where it really counts.  An example that sellers from other categories may consider following in the future.

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